All Systems Operational
SuperOffice CRM Online Operational
Login services Operational
SuperOffice CRM Online Mail Service Operational
mailgun Outbound Delivery ? Operational
mailgun Events & Logs Operational
mailgun Inbound email processing Operational
Central Services Operational
Support Portal Operational
Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SuperOffice CRM Online
Fetching
Past Incidents
Aug 24, 2017

No incidents reported today.

Aug 23, 2017

No incidents reported.

Aug 22, 2017

No incidents reported.

Aug 21, 2017
Resolved - All operations are back to normal.
We apologize for any inconvenience this incident has caused.
Aug 21, 16:04 CEST
Monitoring - New initiatives have been implemented and performance seems to be at an acceptable level.
We continue and analyze logs to detect possible follow-up errors while monitoring the solution.
Aug 21, 12:15 CEST
Identified - Incident is still ongoing. The firewall is unexpectedly dropping connections.
This will cause slow performance as well as login/authentication errors for some customers.
Aug 21, 11:19 CEST
Monitoring - The incident is now solved, but it may be some instability and performance related issues ahead.
Aug 21, 09:31 CEST
Identified - The problem is identified and are related to DNS / Network. Our technicians are working to solve the issue.
Aug 21, 09:16 CEST
Investigating - We are currently experiencing some technical difficulties and investigating the cause.
Aug 21, 08:24 CEST
Aug 20, 2017

No incidents reported.

Aug 19, 2017
Completed - The scheduled maintenance has been completed.
Aug 19, 20:00 CEST
Verifying - We have completed our maintenance on the SuperOffice CRM Online Platform and all operations are back to normal.
We apologize for any inconvenience this have caused.
Aug 19, 18:39 CEST
In progress - The maintenance is now in progress and we will come with an update as soon as we have something of interest.
Aug 18, 20:04 CEST
Scheduled - We will be conducting a comprehensive upgrade and maintenance of the SuperOffice CRM Online infrastructure starting on Friday, August 18 at 20:00 CEST. All systems will be available again from Saturday, August 19 at 20:00.

During this time, all SuperOffice CRM Online services will be unavailable, including the log-in page. If you attempt to log-in during this time, you will reach our maintenance notice instead.

This change enables us to provide more complex functionality in the future, ensure good performance for users and fix any errors faster. Our goal is to constantly improve our service for CRM, service and marketing.
Aug 8, 15:56 CEST
Aug 18, 2017
Resolved - This incident has been resolved.
Aug 18, 12:45 CEST
Identified - Our load balancing infrastructure has completed a fail over and the performance will be decreased for a period of up to 20 minutes.
Aug 18, 12:23 CEST
Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.