All operations are back to normal.
We apologize for any inconvenience this incident has caused.
Aug 21, 16:04 CEST
New initiatives have been implemented and performance seems to be at an acceptable level.
We continue and analyze logs to detect possible follow-up errors while monitoring the solution.
Aug 21, 12:15 CEST
Incident is still ongoing. The firewall is unexpectedly dropping connections.
This will cause slow performance as well as login/authentication errors for some customers.
Aug 21, 11:19 CEST
The incident is now solved, but it may be some instability and performance related issues ahead.
Aug 21, 09:31 CEST
The problem is identified and are related to DNS / Network. Our technicians are working to solve the issue.
Aug 21, 09:16 CEST
We are currently experiencing some technical difficulties and investigating the cause.
Aug 21, 08:24 CEST