All Systems Operational

SuperOffice CRM Cloud Operational
90 days ago
99.98 % uptime
Today
Login services Operational
90 days ago
99.95 % uptime
Today
Sales & Marketing Client Operational
90 days ago
100.0 % uptime
Today
Service Client Operational
90 days ago
100.0 % uptime
Today
WebTools Operational
API and Apps Operational
90 days ago
100.0 % uptime
Today
SuperOffice CRM Cloud Mail Service Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
mailgun Events & Logs Operational
Central Services Operational
Support Portal Operational
Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Completed - The scheduled maintenance has been completed.
Jul 26, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 20:00 CEST
Scheduled - We will be performing scheduled maintenance on our production environment starting at 20:00 CEST on Sunday, July 26.
During this window you may experience a brief service interruption as servers restart, followed by a short period of reduced performance while the environment returns to full capacity. We expect any impact to be resolved within approximately 30 minutes.
Outgoing email (mailings) will be delayed by up to 1.5 hours while the environment is in maintenance mode during the backup and upgrade process. Delayed emails will be sent automatically once maintenance completes — no action is required on your part. Incoming emails is not affected.
We apologize for any inconvenience this may cause.

Jul 24, 13:06 CEST

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Resolved - This incident has been resolved.
Jul 24, 15:50 CEST
Monitoring - A fix has been implemented by Mailgun and is being monitored. Delayed messages are now being processed and should catch up shortly.
Jul 24, 15:20 CEST
Identified - Mailgun has identified the root cause of the delay affecting email delivery into Service and is now working on a fix. Emails are not lost delivery will resume normally once the fix is deployed on their end. We are monitoring the situation closely and will post another update once service is fully restored.
Jul 24, 14:50 CEST
Investigating - We're investigating a delay in email delivery from Mailgun to Service. Emails are not lost, just delayed. Update to follow.
Jul 24, 14:09 CEST

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Postmortem - Read details
Jul 24, 12:59 CEST
Resolved - This incident has been resolved.
Jul 22, 11:41 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 11:05 CEST
Investigating - We are currently investigating availability issues with the SuperOffice CRM Cloud.
Jul 22, 10:42 CEST

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.