All Systems Operational

Uptime over the past 90 days. View historical uptime.
SuperOffice CRM Cloud Operational
Login services Operational
Sales & Marketing Client Operational
Service Client Operational
WebTools Operational
API and Apps Operational
SuperOffice CRM Cloud Mail Service Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
mailgun Events & Logs Operational
Central Services Operational
Support Portal Operational
Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SuperOffice CRM Cloud software update. Sep 25, 2026 03:00-06:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 2026 - 22:20 CEST
Scheduled - We are updating the SuperOffice CRM Cloud.
This is a continuation of the maintenance from last Tuesday.
Customers who were updated at this time will not be affected today.

This release is a scheduled maintenance release of SuperOffice 12.4

Release details :
Detailed information on the release including release notes, can be found here: (see link for details)

Expected downtime is up to 5 minutes between 03:00 and 06:00 n.d. cest.
Sep 23, 2026 - 22:15 CEST

Sep 23, 2026

No incidents reported today.

Sep 22, 2026

SuperOffice CRM Cloud software update.
Completed - The scheduled maintenance has been completed.
Sep 22, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 04:00 CEST
Scheduled - We are updating the SuperOffice CRM Cloud.
This release is a scheduled maintenance release of SuperOffice 12.

Release details :
Detailed information on the release including release notes, can be found here: (see link for details)

This is the first group of two to be upgraded. Expected downtime is up to 5 minutes between 04:00 and 05:00 cest.
The next group will be upgraded this upcoming Wednesday.
Sep 19, 18:07 CEST

Sep 21, 2026

A diminished system performance has been detected
Resolved - This incident has been resolved.
Sep 21, 12:42 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 11:47 CEST
Investigating - We are currently investigating the incident that is resulting in a diminished system performance for some of our customers.
Sep 21, 11:10 CEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Login issue
Resolved - This incident has been resolved.
Sep 16, 13:33 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 13:18 CEST
Investigating - We are currently investigating an issue affecting logins to SuperOffice.

Some customers may experience difficulties logging in to SuperOffice.

Our team is actively investigating and we will share an update as soon as we have more information.

We apologize for the inconvenience this may be causing.
Sep 16, 12:34 CEST

Sep 15, 2026

SuperOffice CRM
Resolved - This incident has been resolved.
Sep 15, 15:25 CEST
Monitoring - A fix has been deployed for the issue affecting the login services and we are monitoring to confirm everything is back to normal.

If you are still experiencing issues, please contact our support team and we will help you directly.

Thank you for your patience.
Sep 15, 12:58 CEST
Investigating - We are currently investigating an issue affecting logins to SuperOffice.

Some customers may experience difficulties logging in to SuperOffice.

Our team is actively investigating and we will share an update as soon as we have more information.

We apologise for the inconvenience this may be causing.
Sep 15, 12:17 CEST

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Applying the latest system updates.
Completed - The scheduled maintenance has been completed.
Sep 12, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 22:00 CEST
Scheduled - Applying the latest system updates is a crucial step in maintaining the security and performance of the service. During the update process, it's common for some services to experience instability.
Sep 11, 14:20 CEST

Sep 11, 2026

Sep 10, 2026

Incoming network infrastructure change — app.superoffice.com
Completed - The scheduled maintenance has been completed.
Sep 10, 00:14 CEST
Verifying - We have received a new IP for app.superoffice.com. This IP address is located in EU: 20.8.81.73. It might take up to an hour before this new IP address propagates, but it should be working for all users by midnight CEST.
Sep 9, 23:08 CEST
In progress - We have now started the maintenance. Downtime is expected during this period.
Sep 9, 21:58 CEST
Scheduled - We will be performing an incoming network infrastructure change affecting app.superoffice.com. As a result, the incoming IP address for app.superoffice.com will change.

This change only affects incoming traffic — outgoing IP addresses towards customers are not affected.

Between 22:00 and 02:00 CEST, app.superoffice.com may be intermittently unreachable.

The new incoming IP address is not yet known and will be confirmed after the change is completed. We will update this page with the new incoming IP address once the change has been implemented.

Action required: If you have whitelisted traffic to app.superoffice.com based on its IP address, please be ready to update your allow-list with the new IP once it is published here.

We apologize for any inconvenience and will keep this page updated with progress.
Sep 7, 19:54 CEST

Sep 9, 2026

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