All Systems Operational
SuperOffice CRM Cloud Operational
90 days ago
99.95 % uptime
Today
Login services Operational
90 days ago
99.9 % uptime
Today
Sales & Marketing Client Operational
Service Client Operational
WebTools Operational
API and Apps ? Operational
90 days ago
100.0 % uptime
Today
SuperOffice CRM Cloud Mail Service Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
mailgun Events & Logs Operational
Central Services Operational
Support Portal Operational
Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021
Completed - The scheduled maintenance has been completed.
Nov 27, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 22:02 CET
Scheduled - Upgrading the SuperOffice CRM Cloud.
This is a continuation of the maintenance from last Tuesday.
Customers who were updated at this time will not be affected today.

This release is a scheduled maintenance release of SuperOffice 10

Major news we have addressed in this version are :
* Set alignment (Left/Right) on fields in screen designer
* Chat:
- Offer user to register a request while in the Chat queue
* Dashboards:
- Preview information of dashboard in dashboard navigator
- Better support for tooltip
- Person images for owners in list tiles
- New pie chart type: Donut with total in center
* Fixes in invitations from Google Calendar users
* New global preference for Mobile CRM: Enable CRM Script
* Bug fixes and improvements (See attached link for details)

Expected downtime is up to 10 minutes between 22:00 and 01:00 n.d. cet.
Nov 26, 15:52 CET
Nov 26, 2021
Nov 25, 2021
Resolved - This incident has now been resolved.
Some users may get an error message (404) if the browser is refreshed. If this is the case, go to https://online.superoffice.com and log in.
Nov 25, 10:26 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 09:49 CET
Investigating - We are currently investigating the incident that resulted in bad performance and even availability issues for some user.
Nov 25, 09:13 CET
Nov 24, 2021

No incidents reported.

Nov 23, 2021
Completed - The scheduled maintenance has been completed.
Nov 23, 23:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:01 CET
Scheduled - We are upgrading the SuperOffice CRM Cloud.
This release is a scheduled maintenance release of SuperOffice 10.

Major news we have addressed in this version are :
* Set alignment (Left/Right) on fields in screen designer
* Chat:
- Offer user to register a request while in the Chat queue
* Dashboards:
- Preview information of dashboard in dashboard navigator
- Better support for tooltip
- Person images for owners in list tiles
- New pie chart type: Donut with total in centre
* Fixes in invitations from Google Calendar users
* New global preference for Mobile CRM: Enable CRM Script
* Bug fixes and improvements (See attached link for details)

This is the first group of two to be upgraded. Expected downtime is up to 10 minutes between 22:00 and 23:30 cet.
The next group will be upgraded the upcoming Friday.
Nov 23, 14:27 CET
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.