Investigating - We are currently investigating the incident that resulted in a degraded system performance.
Nov 15, 10:20 CET
SuperOffice CRM Online Degraded Performance
Login services   Degraded Performance
Sales & Marketing Client   Degraded Performance
Service Client   Degraded Performance
SuperOffice CRM Online Mail Service Operational
90 days ago
100.0 % uptime
Today
mailgun Outbound Delivery   ? Operational
90 days ago
100.0 % uptime
Today
mailgun Events & Logs   Operational
mailgun Inbound email processing   Operational
Central Services Operational
Support Portal   Operational
Community   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
SuperOffice CRM Online
Fetching
Past Incidents
Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018
Resolved - This incident has been resolved.
Nov 12, 21:20 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 16:25 CET
Investigating - We are currently investigating the incident that resulted in a degraded system performance.
Nov 12, 15:12 CET
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018
Completed - The scheduled maintenance has been completed.
Nov 7, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 22:00 CET
Scheduled - This is a continuation of the maintenance from last Tuesday.
Customers who were updated at this time will not be affected today.

Major news we have addressed in this version are :

- Improved performance in Activity archives
- ERP Sync - Synchronizing list items between ERP and SuperOffice
- Expanded feature sets in Macros (Triggers and Actions)
- Macros: better UI for viewing/editing
- Flag important messages on a request in service
- Filter message archives on View request
- Bug fixes and improvements (see attached link for details) Release Notes

Expected downtime is ut to 10 minutes between 22:00 and 01:00 n.d. cet.
Nov 6, 14:35 CET
Nov 6, 2018
Resolved - This incident has been resolved.
Nov 6, 12:37 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 11:10 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 6, 10:36 CET
Update - We are continuing to investigate this issue.
Nov 6, 10:35 CET
Investigating - We are currently investigating the incident that resulted in a diminished system performance.
Nov 6, 09:34 CET
Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018
Completed - The scheduled maintenance has been completed.
Nov 2, 22:51 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:00 CET
Scheduled - Thank you for using SuperOffice Online.
This release is a scheduled maintenance release of CRM Online 8.4.

Major news we have addressed in this version are :

- Improved performance in Activity archives
- ERP Sync - Synchronizing list items between ERP and SuperOffice
- Expanded feature sets in Macros (Triggers and Actions)
- Macros: better UI for viewing/editing
- Flag important messages on a request in service
- Filter message archives on View request
- Bug fixes and improvements (see attached link for details) Release Notes

This is the first group of two to be upgraded. Expected downtime is ut to 10 minutes between 22:00 and 23:30 cet.
The next group will be upgraded the upcoming Tuesday.
Nov 1, 16:32 CET
Nov 1, 2018

No incidents reported.