All Systems Operational
SuperOffice CRM Online Operational
Login services Operational
Sales & Marketing Client Operational
Service Client Operational
SuperOffice CRM Online Mail Service Operational
90 days ago
100.0 % uptime
Today
mailgun Outbound Delivery ? Operational
90 days ago
100.0 % uptime
Today
mailgun Events & Logs Operational
mailgun Inbound email processing Operational
Central Services Operational
Support Portal Operational
Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
SuperOffice CRM Online
Fetching
Past Incidents
Feb 23, 2019

No incidents reported today.

Feb 22, 2019

No incidents reported.

Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019
Completed - The scheduled maintenance has been completed.
Feb 16, 00:25 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 22:00 CET
Scheduled - This is a continuation of the maintenance from last Tuesday.
Customers who were updated at this time will not be affected today.

Major news we have addressed in this version are :

- Add support for SMS provider Twilio in Service
- Make Online template library available from the "New mailing"-wizard
- Introducing Opening hours to chat
- Manage presence of chat agents
- Disconnect person from company through Bulk Update
- Bug fixes and improvements (see attached link for details) Release Notes

Expected downtime is up to 10 minutes between 22:00 and 01:00 n.d. cet.
Feb 15, 20:29 CET
Feb 15, 2019
Completed - The scheduled maintenance has been completed.
Feb 15, 05:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 00:01 CET
Scheduled - We are patching servers with latest Microsoft updates tonight, services will be unstable in this period.
Feb 14, 14:28 CET
Feb 14, 2019

No incidents reported.

Feb 13, 2019
Resolved - This incident has been resolved.
Feb 13, 15:18 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 14:58 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 13, 14:43 CET
Investigating - We are currently investigating the incident that resulted in a degraded system performance.
Feb 13, 14:38 CET
Feb 12, 2019
Completed - The scheduled maintenance has been completed.
Feb 12, 22:41 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 22:00 CET
Scheduled - Thank you for using SuperOffice Online.
This release is a scheduled maintenance release of CRM Online 8.4 and contains various bug fixes and improvements.

Major news we have addressed in this version are :

- Add support for SMS provider Twilio in Service
- Make Online template library available from the "New mailing"-wizard
- Introducing Opening hours to chat
- Manage presence of chat agents
- Disconnect person from company through Bulk Update
- Bug fixes and improvements (see attached link for details) Release Notes

This is the first group of two to be upgraded. Expected downtime is up to 10 minutes between 22:00 and 23:30 cet.
The next group will be upgraded the upcoming Friday.
Feb 11, 11:43 CET
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.