Degraded performance: Microsoft 365 email and calendar integrations
Monitoring - We are monitoring the situation closely.
Nov 13, 2026 - 11:59 CET
Investigating - We are aware of an ongoing Microsoft 365 outage that is affecting services relying on Microsoft email and calendar. SuperOffice CRM itself is operational, but customers may experience timeouts or errors in the following components:

SuperOffice Inbox
SuperOffice for Outlook
Synchronizer
DataBridge

SuperOffice Service (email):
Sending emails may be affected if you use your own mail server that runs via Microsoft 365, or if the recipient’s mailbox is hosted in Microsoft 365.
Receiving emails may be affected if your mailboxes are hosted in Microsoft 365 and are not forwarded to our mail service (Mailgun).

Contacting SuperOffice Support: Requests sent to our support by emails may not come through at the moment. Please register your requests in the Customer Center instead.

We are monitoring the situation closely.

For official updates from Microsoft, see:
Microsoft 365 Service Status: https://status.cloud.microsoft/m365
Nov 13, 2026 - 11:58 CET
Uptime over the past 90 days. View historical uptime.
SuperOffice CRM Cloud Degraded Performance
Login services Operational
Sales & Marketing Client Operational
Service Client Operational
WebTools Operational
API and Apps Degraded Performance
SuperOffice CRM Cloud Mail Service Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
mailgun Events & Logs Operational
Central Services Operational
Support Portal Operational
Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Unresolved incident: Degraded performance: Microsoft 365 email and calendar integrations.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

SuperOffice CRM Cloud software update.
Completed - The scheduled maintenance has been completed.
Nov 6, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:00 CET
Scheduled - We are updating the SuperOffice CRM Cloud.
This is a continuation of the maintenance from last Wednesday.
Customers who were updated at this time will not be affected today.

This release is a scheduled maintenance release of SuperOffice 12

Release details :
Detailed information on the release including release notes, can be found here: (see link for details)

Expected downtime is up to 5 minutes between 03:00 and 06:00 n.d. cet.
Nov 4, 07:25 CET

Nov 5, 2026

No incidents reported.

Nov 4, 2026

SuperOffice CRM Cloud software update.
Completed - The scheduled maintenance has been completed.
Nov 4, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 04:00 CET
Scheduled - We are updating the SuperOffice CRM Cloud.
This release is a scheduled maintenance release of SuperOffice 12.

Release details :
Detailed information on the release including release notes, can be found here: (see link for details)

This is the first group of two to be upgraded. Expected downtime is up to 5 minutes between 04:00 and 05:00 cet.
The next group will be upgraded this upcoming Thursday.
Nov 2, 07:20 CET

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage