All Systems Operational

SuperOffice CRM Cloud Operational
90 days ago
99.98 % uptime
Today
Login services Operational
90 days ago
99.95 % uptime
Today
Sales & Marketing Client Operational
90 days ago
100.0 % uptime
Today
Service Client Operational
90 days ago
100.0 % uptime
Today
WebTools Operational
API and Apps Operational
90 days ago
100.0 % uptime
Today
SuperOffice CRM Cloud Mail Service Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
mailgun Events & Logs Operational
Central Services Operational
Support Portal Operational
Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Updating cloud platform Jul 26, 2026 20:00-21:00 CEST

We will be performing scheduled maintenance on our production environment starting at 20:00 CEST on Sunday, July 26.
During this window you may experience a brief service interruption as servers restart, followed by a short period of reduced performance while the environment returns to full capacity. We expect any impact to be resolved within approximately 30 minutes.
Outgoing email (mailings) will be delayed by up to 1.5 hours while the environment is in maintenance mode during the backup and upgrade process. Delayed emails will be sent automatically once maintenance completes — no action is required on your part. Incoming emails is not affected.
We apologize for any inconvenience this may cause.

Posted on Jul 24, 2026 - 13:06 CEST
Jul 25, 2026

No incidents reported today.

Jul 24, 2026
Resolved - This incident has been resolved.
Jul 24, 15:50 CEST
Monitoring - A fix has been implemented by Mailgun and is being monitored. Delayed messages are now being processed and should catch up shortly.
Jul 24, 15:20 CEST
Identified - Mailgun has identified the root cause of the delay affecting email delivery into Service and is now working on a fix. Emails are not lost delivery will resume normally once the fix is deployed on their end. We are monitoring the situation closely and will post another update once service is fully restored.
Jul 24, 14:50 CEST
Investigating - We're investigating a delay in email delivery from Mailgun to Service. Emails are not lost, just delayed. Update to follow.
Jul 24, 14:09 CEST
Jul 23, 2026

No incidents reported.

Jul 22, 2026
Postmortem - Read details
Jul 24, 12:59 CEST
Resolved - This incident has been resolved.
Jul 22, 11:41 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 11:05 CEST
Investigating - We are currently investigating availability issues with the SuperOffice CRM Cloud.
Jul 22, 10:42 CEST
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Completed - The scheduled maintenance has been completed.
Jul 15, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 03:00 CEST
Scheduled - We are updating the SuperOffice CRM Cloud.
This is a continuation of the maintenance from last Thursday.
Customers who were updated at this time will not be affected today.

This release is a scheduled maintenance release of SuperOffice 12

Release details :
Detailed information on the release including release notes, can be found here: (see link for details)

Expected downtime is up to 5 minutes between 03:00 and 06:00 n.d. cest.

Jul 13, 22:24 CEST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.