Problems with login and mail services for some customers in SuperOffice Online

Incident Report for SuperOffice

Resolved

This incident has been resolved.
Posted Sep 30, 2021 - 11:34 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2021 - 11:23 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 30, 2021 - 11:11 CEST

Update

We are continuing to investigate this issue.
Posted Sep 30, 2021 - 10:35 CEST

Investigating

We are currently experiencing problems with login services and mail delivery for some of our customers. We are investigating the issue
Posted Sep 30, 2021 - 09:32 CEST
This incident affected: SuperOffice CRM Cloud Mail Service (mailgun Outbound Delivery) and SuperOffice CRM Cloud (Login services, Sales & Marketing Client, Service Client).