Degraded performance: Microsoft 365 email and calendar integrations

Incident Report for SuperOffice

Monitoring

We are monitoring the situation closely.

Posted Nov 13, 2026 - 11:59 CET

Investigating

We are aware of an ongoing Microsoft 365 outage that is affecting services relying on Microsoft email and calendar. SuperOffice CRM itself is operational, but customers may experience timeouts or errors in the following components:

SuperOffice Inbox
SuperOffice for Outlook
Synchronizer
DataBridge

SuperOffice Service (email):
Sending emails may be affected if you use your own mail server that runs via Microsoft 365, or if the recipient’s mailbox is hosted in Microsoft 365.
Receiving emails may be affected if your mailboxes are hosted in Microsoft 365 and are not forwarded to our mail service (Mailgun).

Contacting SuperOffice Support: Requests sent to our support by emails may not come through at the moment. Please register your requests in the Customer Center instead.

We are monitoring the situation closely.

For official updates from Microsoft, see:
Microsoft 365 Service Status: https://status.cloud.microsoft/m365

Posted Nov 13, 2026 - 11:58 CET

This incident affects: SuperOffice CRM Cloud (Login services, Sales & Marketing Client, Service Client, WebTools, API and Apps).