Login Issues

Incident Report for SuperOffice

Resolved

This incident has been resolved.

Posted Jul 05, 2025 - 09:11 CEST

Update

We are continuing to monitor for any further issues.

Posted Jul 05, 2025 - 08:41 CEST

Update

To implement an additional fix, we will need to take the system offline temporarily. This will cause some downtime. We’re working to minimize the impact and will update once everything is back online

Posted Jul 05, 2025 - 08:23 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 05, 2025 - 07:56 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 05, 2025 - 07:56 CEST

Investigating

We're currently experiencing issues with user logins. Our team is actively investigating and working to resolve the problem as quickly as possible. We’ll share updates as soon as we have more information.

Posted Jul 05, 2025 - 07:38 CEST

This incident affected: SuperOffice CRM Cloud (Login services, API and Apps).